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Zappos is a weird company -- and it's happy that way
10:03
YouTubePBS NewsHour
Zappos is a weird company -- and it's happy that way
At Zappos, an engaging work culture comes first; the company lavishly invests in morale. But what's the business rationale for spending generously to make employees happy? Economics correspondent Paul Solman visits the eccentric Las Vegas headquarters of Zappos, a company that's known for its devoted customer service and philosophy of self ...
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