BC Hydro - Power smart
Discover energy-saving tips, smart power solutions, and stories from BC Hydro to help you make informed decisions about your electricity usage.
About us - BC Hydro
BC Hydro is a provincial Crown corporation, owned by the government and people of British Columbia, Canada. We generate and deliver electricity to 95% of the population of B.C. and serve over five million people. That's a big responsibility that demands a simple, clear and straightforward mission with a clear vision that's guided by our values.
Accounts - BC Hydro
New BC Hydro customers and additional accounts. Need to open your first BC Hydro account? Start by signing up online. Existing customers can open additional accounts for rental, vacation, other residential properties or business locations.
Outage map - BC Hydro
Report an outage. Lost power? Check the outage map to see if we're aware of the outage. If your outage isn't shown, call 1 800 BCHYDRO (1 800 224 9376) or *HYDRO (*49376) on your mobile or report it online. See our outage status definition list to learn what the status of your outage means. All times listed are Pacific Time.
Electrification plan - BC Hydro
Watch on. Dave provides an overview of our Electrification Plan and how our clean power will help the province switch from fossil fuels and reduce greenhouse gas emissions. B.C. is powered by water. In B.C., we have a unique advantage. The province’s natural landscape has allowed us to generate and deliver clean, renewable power to our ...
Contact us - BC Hydro
Contact centre hours. Monday to Friday: 7 a.m. to 8 p.m. Saturday: 9 a.m. to 5 p.m. Closed Sundays and holidays. Outage reporting. 24/7. Call if your outage isn't on our outage list. Some of our busiest call times are Monday through Friday between 9 a.m. and noon, and 4 p.m. to 6 p.m. You may have a shorter wait time if you give us a call ...
HydroHome app
Jul 30, 2024 · Contact the dedicated HydroHome customer service team by starting a live chat in the mobile app or by phone at 1-877-763-7782. Monday to Friday, 5 a.m. to 5 p.m. Saturday, 6 a.m. to 3 p.m. The HydroHome app is built and supported …
2024 Call for Power - BC Hydro
Sep 16, 2024 · About the Call. We issued a competitive call for power at the beginning of April 2024. The 2024 Call for Power Request for Proposals (RFP) is structured to help ensure B.C. has sufficient clean or renewable energy to meet future needs. It aligns with the 2021 Integrated Resource Plan, which indicated the need to acquire approximately 3,000 GWh ...
Our system - BC Hydro
Our system is also part of the Western Interconnection – a network of high-voltage transmission lines that connects B.C. with other utilities in western North America, including those in Alberta, Washington State, Oregon and California. This allows our trading subsidiary– Powerex – to buy and sell power with trading partners within the ...
Capital plan - BC Hydro
In January 2024, we released our 10-year Capital Plan called Power Pathway: Building B.C.’s Energy Future [PDF, 266 KB], which outlines the investments we plan to make to sustain and expand our electricity system with three main objectives: Support the electrification of our province and meet CleanBC emissions reductions targets. Reinforce ...