Frontline Managed Services, a leading global provider of advisory-led business and IT managed services purpose-built for law firms, is acquiring KL Software Technologies Inc. and its affiliate KLoBot, ...

Stravito, the customer intelligence platform that helps global brands understand their customers, is introducing its Model Context Protocol (MCP) Server to bring each company's market and consumer ...

Q4 Inc., powering investor relations (IR) for over 2,600 public companies globally, is introducing platform enhancements that further connect the data, intelligence, and workflows at the heart of ...

Brackett is introducing the Agent Effectiveness Index (AEI), released as a free and open-source benchmark which scores and ranks AI agents on their ability to understand complex, real-world processes, ...

The Library Corporation announced that the Augusta County Library chose the company to streamline their material acquisitions and receiving processes. By picking the ILS vendor, The Library ...

Storyblok is launching Storyblok Agents, an AI-powered content operations layer built directly into the CMS that gives content teams a way to research and work with their content. According to the ...

Enterprise knowledge is only as useful as it is trustworthy. When SOPs, user manuals, software and product documentation, API docs, and other critical knowledge are scattered across drives, wikis, and ...

One thing became clear as we put together this year’s list of Trend-Setting Products: AI is no longer a novelty or experimental; it’s woven into the fabric of new product offerings. In the past ...

Enterprise support teams are drowning in technical complexity while customers demand faster, expert-level answers. Upland RightAnswers, a KCS v6 verified knowledge management platform, gives large ...

Allow me to vent a little. I know I am in a privileged position, and I love my work as an industry analyst, but in virtually every briefing I sit through and each conference panel I endure, someone ...

Workflows have taken several quantum leaps on a journey that began with rule-based routing of documents, evolved into business process management (BPM), and then added intelligent BPM systems capable ...

You can easily and quickly automate tagging your information so it’s valuable and optimized for AI. Our new, next-generation platform— accessinn.ai—creates API-accessible knowledge domains that offer ...