Making your AI tools look human or dehumanizing them altogether are not the best ways to win over your users. Instead, show ...

Confronting direct reports about performance issues can feel overwhelming, especially for first-time managers, who may worry ...

AI is merely one facet of a sweeping technological change underway, and companies that fail to recognize the importance of ...

Since the 1960s, there has been a quest to find ways to address the tidal wave of paper deluging organizations. The latest ...

Leaders often launch change initiatives with the best of intentions but then struggle to achieve their goals. Many fall into a common trap: rushing into one-size-fits-all transformations without ...

Consultant Keith Ferrazzi explains how “radical adaptability” at the team and organizational levels helps some companies come out on top. Why did some companies thrive during the Covid-19 ...

Mentoring programs can help organizations retain their top talent and foster a more motivated and productive workforce. Your company likely has one—but are your employees actually using and benefiting ...

Imagine arriving eagerly on your first day at a new job, only to find that you’re immediately asked to install location-tracking software, sign a mandatory arbitration agreement, or close your ...

Summary. Corporate executives often use war metaphors like “declaring war on the competition” to project strength and confidence in their strategies. Research reveals that these aggressive ...

Have you ever done a group project where other members didn’t do their part? When you’re starting your career and get the role you’ve been wishing for, it’s exciting. Yet you may find ...

What happens when executives — believing that they know what’s in the best interest of the company — decide to not consult with stakeholders, or even to temporarily withhold important ...

The firm’s new strategy prioritized flexibility and efficiency. The consulting firm McKinsey has helped its clients navigate disruption in a wide range of industries. But what can we learn from ...