Zendesk, the global leader in AI-powered service, has been named a Leader in the 2025 Gartner Magic Quadrant for CRM Customer ...

Customer intelligence platform Enterpret Inc. today launched what it says is the first agentic feedback system designed to ...

Following more AI announcements at its AI Summit last week, we speak to Adrian McDermott, CTO of Zendesk, about the ...

At its AI customer service summit, Pioneer, Intercom shared the latest evolution of its AI Customer Service Agent - Fin 3.

Cybercriminals are abusing a widespread lack of authentication in the customer service platform Zendesk to flood targeted email inboxes with menacing messages that come from hundreds of Zendesk ...

Cybercriminals are abusing a widespread lack of authentication in the customer service platform Zendesk to flood targeted email inboxes with menacing messages that come from hundreds of Zendesk ...

Gong, the leading revenue AI company, today announced that it has been selected by Zendesk, a pioneer and market leader in ...

CA has denied being responsible for the recent Discord data breach after it was named in the disclosure of the incident.

Zight's latest updates simplify customer support by combining video context, automation, and integrations to eliminate guesswork and speed up resolutions. SAN FRANCISCO, Oct. 14, 2025 /PRNewswire/ -- ...

Discord confirms a data breach affecting over 70,000 users, exposing government ID photos and personal information via a ...

Discord also confirms that hackers accessed user data by breaching a third-party service provider called 5CA, which the ...