The Evolving Role of AI in Business Process Outsourcing - IT News Africa | Business Technology, Telecoms and Startup News ...

Artificial Intelligence (AI) is evolving at a pace that has become difficult for many organizations to track. New foundation ...

Over the past decade, technology has become an increasingly integral part of modern business. Gone are the days when a… Read ...

Epiq GBTS relied on a different operating model than the rest of the business, and its sale will allow the company to ...

Firstsource Solutions Limited (NSE: FSL) (BSE: 532809), a leading global provider of business process management services and ...

Agentic AI turns this problem into an opportunity for lenders and brokers. Using AI agents, it automates the small business ...

Algorithmic bias refers to systematic and repeatable responses in a computer system that create unfair outcomes ...

Business models based on ignorance are over, declares Klarna CEO, as he takes on "the product of the devil" that is the ...

We should resist the temptation to create our own AI models from scratch. As with previous tech disruptions, greater scope ...

Invisible Technologies founder Francis Pedraza shares advice about crafting the right business model, hiring the right team, ...

Portions of the financial sector have been slow to embrace AI, but it could play a role in overcoming BPO challenges.