DENVER — Denver 311 callers could soon be greeted by an AI voice bot before they reach a city employee. The new voice bot is included in a contract amendment brought before the Denver City Council.

City Hall is benching the NYPD. Mayor Zohran Mamdani is barring New York’s Finest from responding to any 311 complaints about the Big Apple’s homeless encampment mess, putting the entire burden on ...

BATHINDA: Faith and civil rights leaders from Sikh, Muslim, Hindu, Jewish and Christian communities, along with Palestinian-American activists, came together in Mesa, Arizona, on Tuesday evening to ...

Balbir Singh Sodhi, a Sikh man, was killed in a post-9/11 hate crime in Arizona. The gunman mistakenly believed Sodhi was Muslim because of his turban and beard. A memorial was held at the gas station ...

MESA, AZ — A Mesa community gathered Tuesday night to mark 25 years since the killing of Balbir Singh Sodhi, a gas station owner who was murdered four days after the Sept. 11 attacks by a man who ...

WICHITA, Kan. — In a fluorescent-lit Wichita, Kansas, basement - a few feet from where beige carpet meets cold concrete - Balbir Mathur meets his purpose. “This is my paradise,” Mathur, covered in a ...

Austin 311 will cut its overnight phone hours later this year as the city shifts employees to times when more residents are calling, the city announced. Beginning in October, Austin 311 phone lines ...

AUSTIN (KXAN) — The city of Austin will test a new 311 staffing model starting in October. While the city currently operates the non-emergency line 24/7, the pilot will move call takers from the ...

311 tacked on three November shows to their upcoming fall tour. Each show will feature support from both Beach Weather and Tunnel Vision. The three bands will start the month on November 5 with a show ...

North Texans know when an emergency happens, they can call 911 to reach the appropriate first responders. But what about those fallen traffic lights or damaging potholes? Who do Dallasites call when ...

WASHINGTON — D.C. residents rely on the District's 311 app to report nonemergency issues such as potholes, broken streetlights and missed trash collection. But after technical problems made the app ...

For months this year, Kyle Fiducia attempted to report illegal dumping in his Pleasant Plains neighborhood through the DC 311 mobile app. But any time Fiducia tried to submit a request to 311, which ...