AT&T experienced outages Saturday morning, disrupting connectivity for users across several major U.S. cities.

AT&T has intensified its search outside of downtown Dallas in recent weeks — with a particular focus on Plano and Frisco ...

Dear Eric: This is in response to “Need Help,” who encountered trouble understanding customer service reps.

JACKSONVILLE, Fla. — Action News Jax has learned that since JEA took over management of Normandy Village Utility (NVU), the public utility’s call center has been flooded with inquiries, reaching its ...

Question: About a month ago I was seeing on social media that AT&T is settling the data breaches and we could get up to $7,500 and don’t worry because the settlement will send you an email if you’re ...

NEW YORK (AP) — Armen Kirakosian remembers the frustrations of his first job as a call center agent nearly 10 years ago: the aggravated customers, the constant searching through menus for information ...

Armen Kirakosian remembers the frustrations of his first job as a call center agent nearly 10 years ago: the aggravated customers, the constant searching through menus for information and the notes he ...

Copyright 2025 The Associated Press. All Rights Reserved. Copyright 2025 The Associated Press. All Rights Reserved. Armen Kirakosian, Global Senior Manager, Learning ...

The Illinois Tollway celebrated a new customer service center along Interstate 294 on Thursday that offers in-person customer service for assistance with account management, paying tolls or invoices ...

SNAP call center has been offline since a July 28 cyberattack involving automated bots DHS says it’s unclear if any personal data or benefits were stolen Cardholders are urged to lock cards between ...