Governments can’t scale artificial intelligence safely without trusted data foundations, minimum viable governance and clear ...

Software upgrades require clarity and prioritization as agencies confront legacy systems, security risk and pressure to move ...

Artificial intelligence agents can help state and local agencies improve service delivery and extend resources.

Ironically, despite a lack of lived experience, AI can perform emotional intelligence with greater consistency than most ...

Federal, state and local governments are being asked to do more with less. That includes public utilities, where threats are rampant, stakes are high, and budgets are tight. Yesteryear’s revenue ...

State governments can adopt enterprise service management to unify services, meet workforce demands and deploy artificial intelligence.

Governments must move beyond chatbots, orchestrating end-to-end services that improve accessibility, efficiency and constituent experiences.

For years, state and local governments approached cybersecurity by trying to defend a perimeter: Keep the bad actors out, ...

State and local government IT leaders are entering 2026 with workplace modernization goals that go beyond replacing aging laptops and conferencing gear. The emerging priority is efficiency by design: ...

Leaders across government and industry are confronting a hard truth: The attack surface for critical infrastructure security has expanded as aging systems have been retrofitted with networked ...