Consumers in the U.S. regularly experience frustration and inconsistent outcomes when they connect with a customer service ...

Senator Deb Fischer (R-NE) and Senator Ben Ray Luján (D-NM), the bipartisan leaders of the Senate Commerce Committee’s Telecommunications and Media Subcommittee, have sent a letter to the Federal ...

The Commission will vote on deleting obsolete broadcast rules and on issues relating to robocalls, call centers, spectrum and ...

The federal agency is floating a set of rules requiring companies to offer U.S.-based representatives and cap the volume of calls handled overseas.

The Federal Communications Commission is an independent agency of the United States government, created by Congressional statute to regulate interstate communications by radio, television, wire, ...