Based on my interviews with companies using Agentforce and news that Salesforce is hiring a large number of salespeople to ...

As retailers enter the new year, they face a critical reality: simply having a retail media network is no longer enough.

Agentforce is already being used by several big names, with the CRM giant claiming its AI agents aren't here to reduce jobs ...

This is the 78th in a series of business tips from industry leaders that Enterprise Times has spoken to. At Dreamforce, I ...

More than a month into strikes at hotels around the Bay Area, hotel worker union Unite Here Local 2 is marshaling its largest protest in San Francisco yet and sharing details from ...

Salesforce has made its Agentforce platform open in general availability, bringing what the company says is the next ...

Microsoft and Salesforce are at war - again. This time agents and AI are the triggers, but the outcome of this set of claims ...

Proposition 33 and other measures before voters won't accomplish their stated policy goals, writes Niree Kodaverdian of ...

Q3 2024 Earnings Conference Call November 7, 2024 5:00 PM ETCompany ParticipantsAlex Kurtz - VP, IRRyan Barretto - ...

As leading tech giants in the enterprise software industry, both Microsoft and Salesforce have been competing over their autonomous agents.

Anthropic's new feature, Computer Use is similar to what those Robotic Process Automation (RPA) companies promised a decade ...

Salesforce (NYSE: CRM), the global leader in AI CRM, has announced the general availability of Agentforce, a new AI-powered ...