This brand saw the sharpest decline among all the fast-food chains featured in a recent customer satisfaction index.

U.S. overall customer satisfaction drops slightly in the fourth quarter of 2024, down 0.8% to 77.3 on a scale of 0 to 100, according to the American Customer Satisfaction Index (ACSI ®). 1. In ...

The American Customer Satisfaction Index produces four levels of indexes or scores—a national customer satisfaction score, 10 economic sector scores, over 40 industry scores, ...

Meanwhile, at a national level, customer satisfaction as measured by the American Customer Satisfaction Index (ACSI) holds in the third quarter of 2024 with a score of 77.9 (out of 100) -- nearly ...

Subaru, Toyota, Mercedes-Benz, and Tesla are in a tight race for auto mobile supremacy in the new 2024 American Customer Satisfaction Index (ACSI) Automobile Study. A ll four automakers score 83 ...

In last year’s American Customer Satisfaction Index, Apple and Samsung were neck-and-neck at 80%. In this year’s results, released today, Samsung has retained last year’s score while Apple ...

ANN ARBOR -- Facebook, already the lowest-scoring e-business company, suffered the largest decline in customer satisfaction according to the American Customer Satisfaction Index E-Business Report ...

While consumer confidence has fallen considerably in the face of a weakening economy and in the aftermath of the Sept. 11 attacks, American customer satisfaction with everyday, non-durable goods ...

Concerning customer satisfaction, Cadillac ranked quite well in the 2024 American Customer Satisfaction Index (ACSI) study. With a score of 82 out of a possible 100 points in the luxury nameplate ...

Subaru, Toyota, Mercedes-Benz, and Tesla are in a tight race for auto mobile supremacy in the new 2024 American Customer Satisfaction Index (ACSI) Automobile Study. A ll four automakers score 83 ...