Choosing the right phone system for your business can feel overwhelming. You need something reliable, affordable, and easy to ...

Zendesk announced Wednesday at its AI summit a string of LLM-driven products meant to reshape the company’s reliance on human technicians. The center of the new features is an autonomous support agent ...

See how total commerce and total experience work, the stack to buy, a 90-day pilot plan, and the KPIs that prove ROI, without ...

Discord says they will not be paying threat actors who claim to have stolen the data of 5.5 million unique users from the company's Zendesk support system instance, including government IDs and ...

Monday.com stock is now a top growth-at-reasonable-price stock with attractive valuation and upside ahead of Q3 earnings.

Generative AI tools are putting a new spin on the age-old chore of writing and consuming technical documentation. The key is ...

Check out these 5 essential AI tools for business IT leaders to optimize operations, automate tasks, and integrate smarter ...

Hackers stole partial payment information and personally identifiable data, including names and government-issued IDs, from some Discord users after compromising a third-party customer service ...

Power over Ethernet (PoE) is not rocket science, but it’s not plug-and-play magic either. This short primer walks through the basics with a few practical nudges for those curious to try it out. It’s a ...

Learn the fundamental skill of cultivating corn. This video walks you through the traditional process of aeration and weed control, a crucial step for a high-yield harvest. Supreme Court Is Told Trump ...

Discord claims that the attackers are circulating inaccurate information about the breach of a customer service provider as part of an extortion attempt. Discord claims that the attackers are ...

As a rogue-like dungeon delving action game, the story of Hades is told somewhat abstractly. It’s main plot is that of the demigod Zagreus, son of the titular Hades, and his relentless quest to escape ...