Bing Wu is the cofounder and CEO of Retell AI, an enterprise-grade AI voice platform built for corporate call centers. A former tech PM at TikTok and a serial entrepreneur, Wu is passionate about ...

Australians are losing an average of $16,000 to SIM swap fraud as telcos struggle to implement even basic security. Here’s ...

How does change management and a strategic pause lead to better outcomes for contact centers? Learn about readiness, results ...

MAULDIN, S.C. (FOX Carolina) - Samsung Electronics America said it is expanding with a new call center facility in Mauldin.

EAM-Mosca has officially unveiled a new website. The feature-rich digital resource is designed to educate, answer questions, ...

As I am working on the lists of remote job leads most days of the week, I come across a ton of companies I've never hear ...

We're sharing the latest trends in scams targeting older adults, new safety tools, and tips for how to spot and avoid ...

Full Spectrum Technology Group announced today the acquisition of Automated Environments, a Berkeley-based home automation company serving the East Bay since 1992. The transaction, which closed on ...

We left feeling a little unsettled, like Big Brother is watching how we spend our dollars. Or perhaps we should have replied, "Really, it's none of your business." I should mention that this is a ...

Chief Information Officer Brandon Ragle on how he helped pivot the state's Department of Innovation and Technology to a ...

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