The FCC is preparing to vote on a proposal that could force new disclosure, routing and data-handling rules for offshore call ...
The proposed rule would require affected companies to disclose a customer service agent’s location and limit call volume from overseas contact centers, among other changes.
Steps the FCC can take to improve the customer service and security of communications between an American and any call center that remains abroad, including requiring workers at call centers to be ...
The Trump administration wants customer service back in America. The awkward truth is that AI may get there first.
The FCC proposes strict new rules requiring domestic call transfers, English proficiency, and location disclosures for ...
The Commission will vote on deleting obsolete broadcast rules and on issues relating to robocalls, call centers, spectrum and ...
Consumer Legal Support Fights Robocall Violations and Spring Accident Claims as TCPA Enforcement and California Traffic ...
On February 26, 2026, in Bradford v. Sovereign Pest Control of TX, Inc., the Fifth Circuit held that the TCPA permits either written or oral consent for autodialed or pre-recorded/artificial voice ...
It looks like the Federal Communications Commission (FCC) of the United States is gearing up to put an end to overseas call ...
The FCC is exploring limits on foreign call centers, new English requirements, and more transparency for support calls.
The Federal Communications Commission is considering new regulations that would require U.S. telecom firms to ensure their ...
The FCC is reviewing the use of foreign call centers by U.S. telecom firms, with plans to enforce proficiency in American Standard English and disclose call center locations. Concerns over ...
Some results have been hidden because they may be inaccessible to you
Show inaccessible results