The Federal Communications Commission (FCC) will seek to crack down on offshore call centers and illegal robocalls from ...
The Commission will vote on deleting obsolete broadcast rules and on issues relating to robocalls, call centers, spectrum and ...
It looks like the Federal Communications Commission (FCC) of the United States is gearing up to put an end to overseas call ...
The FCC is reviewing the use of foreign call centers by U.S. telecom firms, with plans to enforce proficiency in American Standard English and disclose call center locations. Concerns over ...
Steps the FCC can take to improve the customer service and security of communications between an American and any call center that remains abroad, including requiring workers at call centers to be ...
The proposed rule would require affected companies to disclose a customer service agent’s location and limit call volume from overseas contact centers, among other changes.
The FCC is exploring limits on foreign call centers, new English requirements, and more transparency for support calls.
The FCC is preparing to vote on a proposal that could force new disclosure, routing and data-handling rules for offshore call ...
On February 26, 2026, in Bradford v. Sovereign Pest Control of TX, Inc., the Fifth Circuit held that the TCPA permits either written or oral consent for autodialed or pre-recorded/artificial voice ...
The FCC proposes strict new rules requiring domestic call transfers, English proficiency, and location disclosures for ...
It’s National Consumer Protection Week and WREG is always trying to help you save money and avoid scams and ripoffs. So, we have some important advice to avoid becoming the next victim, as well as ...
The Trump administration wants customer service back in America. The awkward truth is that AI may get there first.
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