The FCC is preparing to vote on a proposal that could force new disclosure, routing and data-handling rules for offshore call ...

The proposed rule would require affected companies to disclose a customer service agent’s location and limit call volume from overseas contact centers, among other changes.

According to Action News 5, Dish set the March 10 cutoff, and the station is urging viewers to let the company know how they ...

Allegheny County officials said Emergency Services was made aware of an unidentified radio subscriber transmitting hateful ...

Expert: Analog radio system opened door to alleged threats against Pittsburgh mayor ...

As the search for Nancy Guthrie continues, investigators are leaving no stone left unturned. During the Friday, March 6, broadcast of Today, it was revealed that investigators with both the FBI and ...

Consumer Legal Support Fights Robocall Violations and Spring Accident Claims as TCPA Enforcement and California Traffic ...

Family, friends, and other volunteers—along with police—formed a search party on Tuesday to continue looking for 38‑year‑old ...

Consumers in the U.S. regularly experience frustration and inconsistent outcomes when they connect with a customer service ...

The Federal Communications Commission (FCC) will seek to crack down on offshore call centers and illegal robocalls from ...

The federal agency is floating a set of rules requiring companies to offer U.S.-based representatives and cap the volume of calls handled overseas.

The Commission will vote on deleting obsolete broadcast rules and on issues relating to robocalls, call centers, spectrum and ...