The Convenience Economy: Why Making Life Easier For Customers Is Your Biggest Competitive Advantage

According to a 2023 PwC survey, consumers are willing to pay more for a better customer experience, with 43% of those ...

For Home Service Providers, Timely Review Response Beats Heavy Ad Spend

Marketing starts with trust. And you build trust faster and cheaper through active reputation management than by simply ...
diginomica

Keeping clients on the road - how the RAC is tapping into AI to move up a gear

Agents can now use Mavis to search for a customer and find important information, such as their cover entitlements, which can ...

Ford CEO Jim Farley targets major problem with its cars

According to CEO Jim Farley, improving the quality of its vehicles is Ford’s “largest near-term opportunity” to lower costs.

Customer Leaves Bad Review—Then Comes Restaurant’s Jaw-Dropping Response

A restaurant’s witty response to a customer’s review has left internet viewers in stitches.
CMSWire

Treasure Data Introduces AI Marketing Cloud to Power Agentic Customer Engagement

AI Marketing Cloud is built natively on Treasure Data’s Intelligent CDP and powered by AI agents to deliver real-time personalization and cross-channel orchestration at scale Qualified companies can ...