With a focus on technology and omnichannel methods, here are some ways for contact centers to invest in ROI-driven solutions.

Telecommunications and networking provider Ericsson recently launched its generative AI-based virtual assistant that uses ...

Today's best phones can command prices upwards of $999. Fortunately, there are plenty of cell phone deals for new and existing customers alike. Whether you're looking for unlocked phones ...

Here’s how it works. I have been writing about phones for a while now and honestly, I am always astounded by how foldable phones have changed in recent years. While they might have started as ...

From hero handsets and foldable flagships to affordable mid-rangers, there’s never a shortage of shiny new upcoming phones to get excited about. That’s always true when your cellular contract comes up ...

Here’s how it works. As the prices of flagship smartphones seemingly continues to rise with each new (wanted and unnecessary) feature, the best cheap phones have never been of more importance to ...

Stock Android, also referred to as ‘Vanilla’ Android, represents a streamlined version of the operating system crafted and envisioned by Google. It excludes any pre-installed OEM skins like ...

Think folding phones are just a hinged gimmick? Think again. The best foldable phones are about as versatile as handsets get, even if they almost exclusively come at prices that make regular flagships ...

Powered by the Snapdragon 8 Elite chipset, the phone offers a 50MP triple rear camera system. It also packs a 5,800mAh battery with 120W wired fast charging support. OPPO Find X8 Pro ...

'ZDNET Recommends': What exactly does it mean? ZDNET's recommendations are based on many hours of testing, research, and comparison shopping. We gather data from the best available sources ...

Generally speaking, you'll find cell phone deals coming in two forms - first as an outright sale on an unlocked device, and secondly as part of a carrier-plan tie-in. The latter can be a bit ...

Go to the best mobile phones shows the handsets that impressed our experts, and you can see how your current provider ranks amongst the best and worst mobile providers There are a number of attractive ...