The Dark Side Of Five-Star Reviews: Why Customers Don’t Trust Perfect Ratings
How important are online ratings and reviews? Our annual CXresearch found 85% of U.S. customers say ratings and reviews help ...
The Denver Post15d
The internet is rife with fake reviews. Will AI make it worse?
Phony reviews have long plagued many popular consumer websites, such as Amazon and Yelp. They are typically traded on private social media groups between fake review brokers and businesses willing to ...
Retail Dive24d
What Amazon is doing to fight fake reviews
Reviews have been a cornerstone of Amazon since it introduced them on its platform back in 1995. At the time, the move was controversial, according to Rebecca Mond, head of external relations for ...
Fredericksburg.com13d
The internet is rife with fake reviews. Will AI make it worse?The internet is rife with fake reviews. Will AI make it worse?
Phony reviews have long plagued many popular consumer websites, but AI-infused text generation tools enable fraudsters to produce reviews faster and in greater volume, according to tech industry ...