AI can help employees work more efficiently, but relying on it instead of colleagues can weaken team relationships. When people stop turning to each other for input, they lose sight of their teammates ...

AI can make marketing faster and more efficient, but organizations often see costs and complexity rise before they see those gains. As companies move toward agentic marketing—where people and AI ...

Generative AI makes it easier and cheaper than ever for companies to build their own software—but turning a promising ...

Part of what makes a great team work is that people know and trust who has which skills or knowledge, and they know whom to ...

A new CEO’s first real test isn’t setting strategy but correctly diagnosing what the business needs. In this issue of the HBR ...

Companies facing constant disruption need a way to renew themselves without waiting for strategy to arrive from the top. At ...

As AI gives competitors access to similar analytical tools and data, distinctive strategies will increasingly depend on ...

Corporate sustainability may have fallen out of favor in some executive and political circles, but the business case remains ...

In this week’s Insider newsletter, managing editor Gretchen Gavett shares new articles on understanding what your customers ...

When costs rise, companies often raise prices to preserve margins—but that approach can drive away customers and reduce total profits. Pricing expert Rafi Mohammed outlines ten alternatives, including ...

Cyberattacks now move too quickly for companies to assume they can simply restore every system and resume normal operations. The organizations that recover fastest prepare to run the business while ...

AI isn’t simply replacing sales work or automatically equalizing sales performance; it’s providing disproportionate lift to individuals and organizations that can build systems around their inherent ...