Telephone triage has emerged as a pivotal component in modern primary care services, streamlining patient management and improving the allocation of healthcare resources. By enabling trained ...

Telephone triage can cut 60% of the cost of your GP consultations, but it is easy to get wrong, says expert Sally-Anne Pygall With rising patient expectations, practices are commonly using telephone ...

Hundreds of GPs are asking patients to prove they need face-to-face appointments in a three-minute telephone call, before they see them. Our verdict We haven’t seen evidence that GPs are asking ...

So the evidence shows that telephone triage leads to a reduction in face-to-face GP appointments, with remote GP access not taking as much time, reducing total GP workload. An argument against ...

Novel organization models ensure early management of treatment-related adverse events (TRAEs) of new anticancer drugs. The aim of this prospective observational study was to evaluate the impact of the ...

The potential value of telephone triage for patients and for the NHS have been the focus of a new English study. It concluded that patients who receive a telephone call-back from a doctor or a nurse ...

Determining Who Needs Emergency Attention First ...