Juliana Jimenez joins Nearshore Americas as Senior Account Executive, bringing more than 23 years of experience across BPO, ...

C-suite site visits to nearshore locations are time-sensitive and crucial. Where they stay matters a lot when accommodation ...

Independent news and analysis of technology services across Latin America and the Caribbean, for decision makers on every side of the deal. Since 2009, the job has been the same: to be the publication ...

The restrictions could push more American firms to establish innovation centers in India or other countries, warn industry ...

Guatemala plays an important role in Telus' growth in the region. The new location was chosen after employees’ requests for a ...

Roping in a BPO partner who promises the moon for less is easy. Finding a provider who delivers measurable and lasting growth ...

A strong peso against the dollar is forcing BPOs to hedge against currency gains or absorb the risk. Some even plan to scale ...

Argentina becomes the first South American country to introduce a citizenship-by-investment program, placing it in ...

While Mexico’s Querétaro draws data center investors with its proximity to the US, Brazil’s Fortaleza is luring cloud vendors ...

Chile's services sector generates over $3 billion annually, but as AI rewrites outsourcing rules, it's betting big on ...

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