Christensen, Clayton M. "Building Process-based Capabilities: A Principal Focus of Operations Management, Module Outline and Teaching Note." Harvard Business School Teaching Note 694-083, July 1994.
Simons, Robert L., and Antonio Davila. "Becton Dickinson: Designing the New Strategic, Operational, and Financial Planning Process TN." Harvard Business School Teaching Note 198-034, November 1997.
Field Manual (FM) 5-0, The Operations Process, is the Army's keystone doctrine on the exercise of command and control in full spectrum operations. No longer devoted exclusively to planning and orders ...