Self-checkout machines are themselves designed to negotiate several trade-offs. Employers want lower costs. But they also ...

Walmart spent years telling shoppers that scanning their own groceries was the future of retail. Now the company is quietly ...

Self-checkout lanes were supposed to revolutionize shopping. They promised faster transactions, lower labor costs, and a ...

In 1986, a company named CheckRobot invented self-checkouts. They claimed to reduce long lines, human interaction, make checkout lanes faster and reduce labor costs. These self-checkouts reduced ...

Walmart’s recent decision to eliminate self-checkout stations from select locations has sent shockwaves through the retail industry, marking a significant departure from the automation trend that has ...

California state Sen. Lola Smallwood-Cuevas and former California state representative Lorena Gonzalez joined grocery and retail store workers, criminal justice advocates, and researchers for an ...

BOSTON – For stores, self-checkout is supposed to be a cost saver. For customers, it's supposed to be a time saver. But is self-checkout still worth it? Suddenly, retailers are not saving as much ...

Target is testing a new self-checkout policy as retailers are finding the cashier-less technology can put off customers. At a handful of stores, Target has restricted self-checkout to customers buying ...

Person scanning asparagus groceries at a self-checkout station - Grace Cary/Getty Images Grocery shoppers fall into two camps: those who loathe self-checkout and those who prefer it vastly over ...