Software process improvement (SPI) is an approach to designing and defining a new and improved software process to achieve basic business goals and objectives. Examples include increased revenues and ...

Metrics are a vital part of a successful ergonomics process. Typically, the need to implement an ergonomics process comes from the desire to reduce injuries and costs, which are lagging metrics.

Neelima is the cofounder of Spectrum North, Chief Global Head of Product Delivery and a tireless advocate for women in technology. During client engagement and interviews, I routinely get asked, "How ...

This chapter describes recent efforts by the chemical and petroleum industries to define process safety metrics suited to the needs of their enterprises. It then discusses how such concepts can be ...

Redcliffe Labs conducted a two-phase quality improvement project with a comprehensive assessment of sigma scores across 25 routine high-volume assay parameters, encompassing 20 clinical chemistry and ...

In my years of process improvement work, I've identified some problems that hinder the achievement of excellence. These are likely not unique to my experience and I want to share them with you, along ...