While Microsoft already is selling its new Dynamics 365 suite for enterprises, three of the pieces -- Marketing, Sales, and Customer Service -- of the Dynamics 365 Business suite targeted at small and ...

It's been quite a while in coming, but Microsoft's Dynamics 365 for Marketing service finally is available in public preview. An introduction to cloud computing from IaaS and PaaS to hybrid, public ...

Microsoft made big waves this year with its ChatGPT investments and generative artificial intelligence enhancements to Bing search and its Edge browser — for better or for worse. Today, it went down ...

SEATTLE--(BUSINESS WIRE)--Global cloud communications platform Infobip has enhanced its collaboration with Microsoft Dynamics 365 Marketing to help businesses meet customers on their preferred ...

In the age of hyper-personalization, customer expectations are constantly evolving. Businesses are now expected to deliver seamless, tailored experiences across every touchpoint—from sales and service ...

Microsoft today introduced artificial intelligence capabilities across its enterprise applications portfolio with the launch of Dynamics 365 Copilot and next-generation AI features for Power Virtual ...

LOS ANGELES--(BUSINESS WIRE)--TeleSign (www.telesign.com) today announced it will bring its global SMS messaging capabilities to Microsoft Dynamics 365 for Marketing. With TeleSign’s SMS app, Dynamics ...

Global cloud communications platform provider Infobi has integrated its SMS channels into Microsoft Dynamics 365's marketing platform, enabling Dynamics 365 users to send and receive text messages for ...

Retailers are increasingly turning to Microsoft Dynamics 365 to unify online and in-store operations, address costly data silos, and deliver seamless omnichannel experiences. The platform’s ERP and ...