If you’re looking for ways to engage with your customers, it’s easy to believe that one-click buys and virtual appointments reign supreme. Brick-and-mortar stores and in-person, face-to-face customer ...

While personalization may be easier to accomplish in the e-commerce space, that doesn’t mean brick-and-mortar stores are out of luck when it comes to personalizing the customer experience. With ...

The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Bobby Marhamat ...

The ecommerce surge generated by COVID-19 fueled a long-standing debate within the retail industry regarding the role of brick-and-mortar. But while reports of the “death” of the physical store have ...

The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Bobby Marhamat Over the ...

Bobby Maramhat, CEO of Raydiant — an innovative platform that delivers a personalized and unique in-store experience for your customers Brick and mortar has evolved more in the past two years than in ...

For years, brick-and-mortar retailers have watched as the term “brick-and-mortar” has come to conjure images of an antiquated building, crumbling beneath the overwhelming, far-reaching digital empire ...