Ellen Comeaux, Director, The Alta Group Ellen Comeaux outlines how tracking the right KPIs — not just more of them ...

“KPIs should be strategic, usually few in number and typically derived from strategy maps and balanced scorecards,” explains Cokins, manager of performance-management solutions within the Worldwide ...

Business process management techniques can feel like an alphabet soup of arbitrary acronyms, but don't let it intimidate you. Each process is easy to understand on its own. In the case of SLA (service ...

Based on nearly 30 years of experience as Nasdaq’s Corporate Secretary, Joan Conley shares KPIs that are important for corporate governance teams in their role supporting the organization’s corporate ...

KPI Integrated Solutions (KPI) is proud to announce and welcome Angela Smith as the Company's Director of Process Improvement Strategy. DC Velocity Staff ...

Increasing the effectiveness of your recycling initiatives means putting key performance indicators (KPIs) in place to improve your recycling procedures. To define your KPIs, specify what results you ...

For most business executives, technology spend is not easily quantified, and the return on investment (ROI) is even more of a mystery. You don’t have to dive into specific technologies and calculate ...