Been without a microwave/oven combo for 6 months. Control panel backordered 60 days, then 90, then 120. Now they no longer manufacture the part and won't support it. Unit is 5 years old. I was told to ...

When the door on Lauren Butcher’s new GE range shatters, the company makes her wait two months for a repair. She wants a new oven. Who’s right? Q: I purchased a new GE electric range. I had it for 12 ...

Expensive repairs? Find a warranty to cover future costs. Expensive repairs? Find a warranty to cover future costs. All GE appliances come with a limited one-year warranty. A few parts come with ...

GE has recalled 132,000 electric and gas ranges in the U.S. and 12,960 more in Canada because the ranges can tip over if something heavy, such as a potful of food, is placed on an open oven door. The ...

If you're expecting a good customer service experience when you need a repair on a major appliance, don't hold your breath. A recent Consumer Reports National Research Center survey of more than ...