Sometimes, you just get stuck trying to troubleshoot what the heck is actually wrong with your computer. Maybe you have no idea what's wrong, maybe you've at least isolated it to a software issue, but ...

If your laptop is running slower than usual, a factory reset may be in order. It’s an effective way to remove malware or your personal files if you plan on reselling your device. Whatever the reason ...

If you're buying a used laptop or getting rid of your old one, you'll want to know how to factory reset it to erase all previous information and make it start like new again. Managing Editor Josh ...

If you have accidentally turned off your Windows computer during the factory reset and now you cannot use your system, use the following fixes: Disconnect all the peripherals and the power cord.