With roughly half of Starbucks consumers using the drive-through, the company said it plans to test background AI models to ...

McDonald’s is going back for seconds after its first AI tool rollout failed.

McDonald’s is changing course on its artificial intelligence plans. The fast-food giant will end a test run of its AI drive-through technology partnership with IBM in more than 100 restaurants. The so ...

The next time you pull up to a McDonald's drive-thru, the voice taking your order may not be human. McDonald’s is testing a new AI-powered system called ArchIQ at five U.S. locations. The company has ...

Even so, Chick-fil-A is still investing in tech elsewhere in the business.

Wendy’s first partnered with Google Cloud in 2021 to “create new ways customers can order food at the drive-thru.” Earlier this year, that partnership extended to an AI chatbot test at a ...

Restaurants are looking for ways to use AI to boost operations and improve efficiencies. McDonald's and several restaurant chains have experimented with voice AI for drive-thru orders. Get Discounted ...

McDonald's is changing course on its artificial intelligence plans. The fast-food giant will end a test run of its AI drive-thru technology partnership with IBM in more than 100 restaurants. The ...