New LLM-agnostic capability connects Research Desk with AI tools including Claude and ChatGPT, giving researchers and developers new ways to work with the platform NEW ORLEANS, Aug. 31, 2026 ...

Rising ticket volumes and fragmented IT systems pose challenges to service desks across various industries. To address these challenges, Info-Tech Research Group has published a three-phase AI ...

A merger between MuckRock and Sunlight Research Center will help slimmed-down newsrooms investigate local governments, public officials, and more. The journalism and government transparency nonprofit ...

Secondary desk research uses data that has already been published by someone else, at some other time, usually for some other reason than the present researcher has in mind. The researcher is ...