Customer experience professionals must be getting better at what they do. They define their biggest challenge as cross-functional communication across business departments, up slightly from 2023. But ...

Affinity, a relationship intelligence platform designed to work with existing customer relationship management (CRM) solutions, today announced that it closed an $80 million series C funding round led ...

Customer Tracker, an invoicing and customer database application developed with REALbasic, has been updated to version 2.5. Customer Tracker can be used to store and track jobs done for customers, ...

Opinions expressed by Entrepreneur contributors are their own. Like everything good in the world, customers have value. And while their value as people is immeasurable, their value as customers can be ...

As someone that has worked for small technology-based businesses for years, I’ve come to learn some of the best habits of small business geniuses. While most business owners are unique and every ...