I’ve been writing and editing technology articles for more than seven years, most recently as part of PCMag's software team. I am responsible for content in the AI, financial, graphic design, ...
CRM systems organize customer data and communications, helping sales teams execute consistent follow-up strategies, track in-progress deals, and identify additional sales opportunities.  Salesforce ...
Salesforce and HubSpot are two of the most popular customer relationship management systems (CRM) giants, each promising the ...
Implementing a CRM system in a law firm is a tumultuous process that is filled with many challenges and milestones. After the initial stages of the rollout are completed – assessing the firm’s needs, ...
Investing in a CRM tool can be a big jump from managing customer information in worksheets and loose documents, but startups can greatly benefit from implementing this type of software. Top providers ...
You know that feeling when a sales rep calls a customer, promises delivery on a product that''s actually backordered, and you ...
Rocket CRM today announced the launch of its enhanced CRM automation system, marking an important advancement in how the company supports businesses in managing customer relationships, sales pipelines ...
Unlike most enterprise applications, CRM systems have users who want to be administrators. Danger lies ahead! Here's advice on how and why to just say no to admin rights. CRM systems have varying ...
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