Earlier this month, the CRA said it is now answering 77 per cent of incoming calls –compared to just 35 per cent in late June ...
As we near the halfway point of the Canada Revenue Agency’s (CRA) 100-day Service Improvement Plan, launched on September 2, 2025, we want to update Canadians on our significant progress. This ...
Ottawa, Ontario Canada Revenue Agency Canadians deserve timely, reliable, and accurate service from the CRA, and that's why we thank the Auditor ...
The Canadian Press on MSN
CRA call centres gave too many taxpayers bad advice, auditor general says
The Canada Revenue Agency’s contact centres provided accurate responses to individuals' questions about taxes only 17 per ...
Tax season is fast approaching, and if you're like most Canadians, the thought of filing your income tax return might feel a bit overwhelming. But here's some good news — there's an easy way to do it ...
The Canadian Press on MSN
CRA says it has more work to do as call centre improvement plan hits 50-day mark
Two senior officials working at the Canada Revenue Agency say the agency surpassed its target for answering more calls from Canadians ahead of schedule. On Sept. 2, Finance Minister ...
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