What exactly is an AI voice agent? And why does it matter in enterprise communication?

AI voice agents go far beyond traditional IVR. Here's what they are, how they work in enterprise settings, and what to check ...

Intercom, now called Fin, launches an AI agent whose only job is managing another AI agent

Intercom, now called Fin, has launched Fin Operator, an AI agent that manages customer service AI, signaling a new phase in ...
VentureBeat

Talking to AI agents is one thing — what about when they talk to each other? New startup BAND debuts 'universal orchestrator'

Credit: VentureBeat made with OpenAI ChatGPT Images 2.0 For the past eighteen months, the corporate world has been obsessed with the "builder" phase of the generative AI revolution. Enterprises have ...