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You must have good sales metrics in your organization and actively market Avaya products and logos with sales experience," Burton said. In addition, Silver members must have a minimum of two Avaya ...

Avaya closed its acquisition of Nortel's enterprise business on Dec. 18, and earlier this week confirmed the integrated product roadmap it will carry -- and use for Avaya and Nortel VARs -- going ...

Opinions expressed by Forbes Contributors are their own. Shep Hyken is a customer service/CX expert, author & keynote speaker. Avaya is a multinational technology company based in the U.S. that ...