Amazon.com Inc. has irked dozens of online retailers after using experimental artificial intelligence tools to scrape their websites and list their products on its sprawling online marketplace without ...

Sometime around Christmas, Sarah Burzio noticed that the holiday sales bump for her stationery business included some mysterious new customers: a flurry of orders from anonymous email addresses ...

AI startups have released a flurry of automated e-commerce tools, or agents, that aim to change how people shop online. Amazon faces a dilemma of whether to work with agents or compete against them as ...