The best agentic AI innovation in 2026 includes AWS Agentcore, Google Gemini, Microsoft Copilot, Cisco, Databricks, Dell Deskside, Nutanix Agentic AI and VMware.
The GA release unifies Dynamics 365 and Microsoft 365 workflows, giving service reps AI-driven access to case data and actions in one interface.
SUNNYVALE, Calif., June 24, 2026 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN ) today announced eGain AI Agent for Zoom Contact Center, delivering ...
Enterprise management software company Workday Inc. is expanding beyond core human resources and finance with new artificial intelligence agents for information technology service management and ...
The contact center vendor expands AIR Pro with autonomous agents, intelligent handoffs and workflow automation aimed at end-to-end resolution.
Windows Build 2026 positions AI agents as core to native app development. Microsoft Execution Containers add policy-based sandboxing for safer agent code execution. Windows 365, Aion and Solara expand ...
Rationale: the news shows AI won’t fully replace humans in customer service; it will be used as “front-line automation” with ...
As artificial intelligence agents move onto government laptops, state and local agencies must balance productivity, ...
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