911 audio reveals dispatchers initially dismissed Christa Pike's failed execution as a prank call, delaying the ambulance response to Riverbend Prison.

"We get huge numbers of open line calls — a phone dials 911, but no one is speaking. Very often, there are innocuous sounds that come from rummaging around in a purse or similar. Keys rattling. Cash ...

A married 911 operator was canned just months after suing her boss for sexual harassment — but Pennsylvania officials said she’d been having an affair with her supervisor for years. Maille Russell ...

A 911 operator in Milwaukee was fired after she reportedly fell asleep while on duty, leading to a delayed police response to ...

The bill brings 911 telecommunicators — including both call takers and dispatchers — under the state’s definition of ...

Add Yahoo as a preferred source to see more of our stories on Google. Cops have fired back after a video allegedly showing a 911 dispatcher being rude to a caller went viral online. Bakersfield Police ...

You encounter someone collapsed on the sidewalk and quickly dial 911. Whether or not the operator instructs you on how to deliver cardiopulmonary resuscitation could mean life or death, especially if ...

YEAH, LORI AND JERRY, STATE POLICE ARE CONDUCTING THEIR OWN INDEPENDENT INVESTIGATION OF WHAT OCCURRED. BUT TODAY, DAUPHIN COUNTY TELLING US THAT A911 DISPATCHER SHOULD HAVE ESCALATED A PHONE CALL ...