A bride-to-be has been left disappointed by a little known rule when shopping for a wedding dress. But there’s a good reason for it. When you start wedding planning, finding out that you have to pay just to try on wedding dresses feels like yet another hidden cost in an already expensive process.

A woman on the South Side had her wedding dress preserved nearly 20 years ago, but when she finally opened the box she discovered it was someone else's dress. The ABC7 I-Team is trying to help locate the missing dress.