"he 5 star is because the service we received while we were there absolutely deserves 5 stars. I will highlight this first. However, the park itself has significantly decreased in value in our eyes and we are deeply disappointed in the changes. I will note those at the bottom. First, the positive! We rented a cabana and Joe was our cabana attendant. Joe made our entire experience. He was personable and service minded. Joe went above and beyond by bringing us drinks when we weren't in our cabana and efficiently placing our orders. He made ordering gluten free food feel safe and easy. We never once felt like a burden and received star treatment the entire time. It was my mom's 60th birthday and he made her feel like a queen! We highly recommend renting the cabana and requesting Joe. On to the not so cool parts about Volcano Bay. This used to be our favorite park We raved about it to whoever would listen. We stayed at Cabana Bay anticipating going several times on our trip. We ended up only going the one day for several reasons. The Tapu Tapu watches being gone is a huge disappointment. This is what set Volcano Bay apart from other water parks. The chair lift to the tube slides was broken and we were not made aware of this even though we told the cabana people when we booked that we had a wheelchair. This was a ride we were so looking forward to riding together. It was a blow to find out we couldn't. There used to be a dancing show and big deal every so often at the volcano, but that went away too. Only on restaurant was open, so we are glad we had the cabana because that would have been inconvenient. We went on Thanksgiving two years ago and the park was vibrant and while capacity was lower than the day after Thanksgiving, it was still busy. Only a few lines were walk on. This time nearly all rides were walk-on. The Punga Racers should go back to mat racers because they dig into your back. The park was desolate. It has lost its luster and we are crushed. We're hopeful that plans to rejuvenate it are in the works. The food was delicious! The food offerings as well as quality was still top notch. Overall, the park was a bummer compared to what we are used to. Joe was the real MVP and made the whole experience. In fact, all staff we ran into (except one female ride operator on the double tube ride) were absolutely phenomenal."
Aquatica Orlando
4.1
8145
5800 Water Play Way, Orlando
CLOSE · 10:30 - 17:00 · +1 407-545-5550
"I am writing this review on the 8th November 2025 at 14:30 in beautiful weather on my hotel sun lounger after everyone was turfed out of Aquatica due to “inclement weather” The park already opens ridiculously late at 10:30 but after checking multiple weather apps that all gave odd showers then sunshine from 2pm onwards it came as a big surprise to hear an announcement across Aquatica that the park was closing at 3pm due to this supposed inclement weather (they hastened to add that the evenings illuminate event was still happening though - obviously health & safety isn’t a concern when people are paying a premium) Even more laughable is that they offered guests to use their tickets for Seaworld instead as compensation, wouldn’t riding rollercoasters be a little more dangerous in bad weather than a lazy river? I can only imagine what it must have been like for the guest who travelled in from a distance or who paid for lockers or all day dining to be thrown out on a whim."
CoCo Key Water Park
7218 International Dr, Orlando
CLOSE · 11:00 - 20:00 · +1 407-351-2626
Discovery Cove
4.8
17898
6000 Discovery Cove Way, Orlando
OPEN · 07:00 - 17:00 · +1 407-513-4600
"Would not recommend as we did not get our dolphin swim due to storm and we were offered a refund of $4 for what cost us £1500 so I would never book with them again and would not recommend this experience to anyone as once they have taken your money they don't care"
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